Frequently Asked Questions

How long is my RENTAL?

Is the price of delivery included with the inflatable and concessions rental?
No, delivery fees are charged according to your distance from 11601 Shadow Creek Parkway Pearland, TX 77584 88

What form of payment do you accept?
Cash or PayPal upon delivery. Checks will be accepted from churches, corporations, and schools.

What are your deposit requirements?
A $50.00 nonrefundable deposit is required for any order over $300.00. *Note: If the weather is the cause of cancellation, the deposit will be refunded in full.

What is your weather policy?
In the event of rain, winds over 20 mph, or temperatures below 40 degrees, we may reserve the right to cancel. In fact, there is a weather-related cancellation; the customer may reserve the right to reschedule at no additional charge. If the day of your event is forecasted with severe weather, we will contact you 24 hours before your event to discuss rescheduling options.

Will I be responsible for damage to the inflatables and rental equipment?
No. It is not uncommon to have wear and tear on inflatables such as seems, netting, etc. If you find normal wear and tear, let us know immediately.

Yes. If safety rules are violated due to negligence of not following instructions (shutting down in high winds, strong rain exceeding the max person on/in an inflatable, etc.) you may be held responsible to replace all damaged equipment.

Do you set up on any surface?
In most cases, grass is the preferred surface. However, we do set up on asphalt concrete and in some instances, beaches.

Are there special requirements when setting up inflatables?
We ask that you are not within 20 ft. Of hanging power lines. If you reserve a wet inflatable, water supply is required within 50 ft. Of the inflatable. Also, please ensure there is an electrical outlet within 50 ft. Of the inflatable.

Are we required to clean inflatables and concession equipment after our event is over?
No. You will never be required to clean any piece of equipment after your rental is complete. At Party Kids America LLC, we clean all equipment after a pick up to ensure our customers always have a clean and pleasant experience.

Are you insured?
Yes, all our equipment is insured and inspected by the state of Texas. We can provide all certification and general liability upon request.

Still have a question? Write or Call: 888-857-2789

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